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(614) 273-3510

ncru@nationalchurchresidences.org

Property Management Education Plan

What courses should I take and how long do I have to complete them?  These are common questions our students have and it is our hope this document can answer these questions.  If you need further assistance please contact your supervisor for guidance.

 

First 30 Days of Employment Training

Timeline: Within first 30 days of employment

  • Orientation; What We Do and Who We Serve
  • Privacy Act & Security Awareness* (see Yardi Training)
  • Cyber Awareness Training* (see Yardi Training)
  • HR Compliance Program (supervisors only)

Management Essentials Quick Steps

Timeline: Within first 30 days of employment

  • Processing Reserves
  • Remote Deposit Capture

 

 

Property Management Basics

Timeline: Within first 12 months of employment

  • Applied Fair Housing
  • Marketing in Your Backyard
  • The 5 Steps for Telephone Techniques
  • The 5 Steps for Tailoring the Tour and Close
  • Determining Eligibility for Your HUD Affordable Property
  • Determining Eligibility for Your Tax Credit Affordable Property
  • Move-In Procedures HUD (Part 1)
  • Move In Procedures - Tax Credit (Part 1)
  • Move-In Procedures (Part 2)
  • HUD Recertification Procedures
  • Tax Credit Recertification Procedures
  • Move Out and Resident Retention

 

Risk Awareness

Timeline: Within first 90 days of employment

  • OSHA
  • Driving Safely
  • Fire Safety
  • House Rules
  • Insurance 101
  • Ladder Safety
  • Safety Self-Inspections
  • Slip and Fall Prevention
  • ALICE Active Shooter Response Training (Coming September 2018)

Service Coordination Fundamentals

Timeline: Within first 90 days of employment

  • From Day 1: An Introduction
  • Documentation 101
  • Tracking Data
  • Property Manager and Service Coordinator: A Winning Team
  • Adult Protective Services: What You Need To Know
  • Building Professional Relationships
  • Ethics

 

Yardi Training

Timeline: Within first 90 days of employment

  • Yardi Certification
    • Yardi Pre-requisites
      Must complete within first 30 days of employment
    • Cyber Awareness Challenge
    • Privacy Act and Security Awareness

Management Essentials

Timeline: Within first 12 months of employment

  • Developing a HUD Budget
  • Financial Performance
  • Audit Readiness

REAC Training

Timeline: Within first 90 days of employment

  • Units and Common Areas
  • Building Systems
  • Health & Safety
  • Exterior
  • Site

Service Coordination Enrichments

Timeline: Within first 90 days of employment

  • Transformational Interviewing

COPYRIGHT 2017 | NATIONAL CHURCH RESIDENCES UNIVERSITY

(614) 273-3510

ncru@nationalchurchresidences.org