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(614) 273-3510

ncru@nationalchurchresidences.org

Property Management Education Plan

What courses should I take and how long do I have to complete them?  These are common questions our students have and it is our hope this document can answer these questions.  If you need further assistance please contact your supervisor for guidance.

 

Pre-Requisite Program

Timeline: Within first 30 days of employment

  • Orientation
  • Privacy Act & Security Awareness
  • Cyber Awareness Training
  • HR Compliance Program (supervisors only)

Management Essentials Quick Steps

Timeline: Within first 30 days of employment

  • ePay
  • Processing Reserves
  • Remote Deposit Capture

 

 

Risk Awareness

Timeline: Within first 90 days of employment

  • OSHA
  • Driving Safely
  • Fire Safety
  • House Rules
  • Insurance 101
  • Ladder Safety
  • Safety Self-Inspections
  • Slip and Fall Prevention

Yardi Training

Timeline: Within first 90 days of employment

  • Yardi Certification

Property Management Basics

Timeline: Within first 12 months of employment

  • Fair Housing
  • Marketing Your Community
  • Developing Telephone Techniques
  • Tailoring the Tour and Close
  • Affordable Housing Overview
  • Applicant and Qualification Procedures
  • Move-In Procedures
  • Building a Strong Resident File
  • Developing a Resident Retintion Plan
  • The Recertification Process
  • Retaining Your Resident and Move Out

 

Service Coordination Fundamentals

Timeline: Within first 90 days of employment

  • From Day 1: An Introduction
  • Documentation 101
  • Tracking Data
  • Property Manager and Service Coordinator: A Winning Team
  • Adult Protective Services: What You Need To Know
  • Building Professional Relationships
  • Ethics

 

Management Essentials

Timeline: Within first 12 months of employment

  • Developing a HUD Budget
  • Financial Performance
  • Audit Readiness

REAC Training

Timeline: Within first 90 days of employment

  • Units and Common Areas
  • Building Systems
  • Health & Safety
  • Exterior
  • Site

Service Coordination Enrichments

Timeline: Within first 90 days of employment

  • Transformational Interviewing

COPYRIGHT 2017 | NATIONAL CHURCH RESIDENCES UNIVERSITY

(614) 273-3510

ncru@nationalchurchresidences.org