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The Service Coordination Institute (SCI) was created exclusively for service coordinators working in affordable housing, so they can quickly learn the skills necessary to ensure the services they provide result in the highest quality of care for their residents. For service coordinators, having access to the right education and training is essential. The SCI provides this quality training in an easily accessible format so that service coordinators can meet their continuing education requirements in any place at any time.  The Service Coordination Institute offers both online courses and monthly webinars. The online modules are designed to be interactive, easy to navigate and accessible from anywhere there is internet access.

The Service Coordination Institute curriculum is Continuing Education (CE) credit approved by the National Association of Social Workers (NASW). The Institute has 10 accredited courses. All courses are offered online, seven being on-demand and more are currently being developed. Upon course development all courses are submitted to the NASW for CE approval.

Course topics cover:

Service Coordination Fundamentals

  • From Day 1: An Introduction
  • Documentation
  • Tracking Data
  • Property Manager and Service Coordinator: A Winning Team
  • Adult Protective Services
  • Ethics
  • Building Professional Relationships

Service Coordination Enrichments

  • Documentation In-Depth
  • Transformational Interviewing

Please review the student handbook for course descriptions.