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Service Coordination Education Plan

What courses should I take and how long do I have to complete them?  These are common questions our students have and it is our hope this document can answer these questions.  If you need further assistance please contact your supervisor for guidance.


Pre-Requisite Program

Timeline: Within first 30 days of employment

  • Orientation: What We Do and Who We Serve
  • Privacy Act & Security Awareness
  • Cyber Awareness Training
  • HR Compliance Program (supervisors only)
  • Code of Conduct (Coming Soon)

Care Guide

Timeline: Within first 3 months of employment

  • Week 1: Engagement
  • Week 2: Care Planning
  • Week 3: Hospital/ER Notifications and Miscellaneous Forms
  • Week 4: Care Guide Follow-Up


Service Coordination Fundamentals

Timeline: Within first 90 days of employment

  • Adult Protective Services
  • Building Professional Relationships
  • Capturing and Using Data
  • Day 1: An Introduction
  • Ethics: Developing a Culture for Practice
  • Introduction to Documentation
  • Property Manager & Service Coordinator: A Winning Team


Continuing Education Credit



National Church Residences University is an approved provider of continuing education for

Social Workers. The Service Coordination Institute curriculum is Continuing Education (CE) credit approved by the National Association of Social Workers (NASW). The Institute has 10 accredited courses. All courses are offered online, seven being on-demand and more are currently being developed. Upon course development all courses are submitted to the NASW for CE approval.


Visit the Service Coordination Continuing Education catalog to enroll in the training.


Service Coordination Enrichments

Timeline: Within first 90 days of employment

  • Transformational Interviewing

Care Transitions

Timeline: Within first 12 months of employment

  • Care Transitions
  • Chronic Disease Self Management
  • Enhanced Service Coordination
  • Home for Life
  • Preferred Provider Agreements: An In-Depth Look
  • Transforming Caring


Risk Awareness

Timeline: Within first 90 days of employment

  • OSHA
  • Driving Safely
  • Fire Safety
  • House Rules
  • Insurance 101
  • Ladder Safety
  • Safety Self-Inspections
  • Slip and Fall Prevention
  • ALICE: Active Shooter Response Training

Advanced Care Planning Series

Timeline: Within first 180 days of employment

  • Session 1: Helping Clients Identify Their Options
  • Session 2: Tools & Resources
  • Session 3: Utilization & Advocacy


(614) 273-3510